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Shipping and Delivery Policy
Welcome to Nutcraft! We are delighted to serve you with our premium dry fruits and nut products. To ensure a seamless shopping experience, we have outlined our shipping and delivery policy below. Please read it carefully to understand how we process and deliver your orders within India.
Order Processing:
Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email will contain a summary of your order, including the products, quantities, and total cost.
Order Verification: Our team will verify the order details and availability of the selected products. In case of any discrepancies or issues, we will reach out to you for clarification.
Payment Processing: After order verification, we will process your payment using the chosen payment method. Once the payment is successfully processed, your order will move forward for packaging.
Packaging and Dispatch:
Secure Packaging: We take great care to ensure that your Nutcraft products are packed securely to prevent damage during transit. Our packaging is designed to maintain the freshness and quality of the items.
Dispatch: Once your order is packaged, it will be dispatched for shipping. You will receive a notification with tracking information to monitor the status of your shipment.
Shipping Information:
Shipping Partners: We partner with reliable courier services to deliver your Nutcraft products to your doorstep. Our shipping partners are chosen for their efficiency and commitment to timely deliveries.
Delivery Address: Please provide accurate delivery information, including your complete address, landmark, and contact number, during the checkout process. This information is essential to ensure smooth delivery.
Delivery Time: The estimated delivery time will be provided to you during the checkout process. Delivery times may vary based on your location and the shipping partner’s services.
Tracking Your Order: You can track the status of your order using the provided tracking information. Visit the shipping partner’s website and enter the tracking number to get real-time updates on your delivery.
Delivery Attempts:
Our shipping partners typically attempt delivery multiple times if they are unable to reach you during the initial attempt.
If you are unavailable during the delivery attempts, the courier company may leave a notification with instructions for rescheduling or picking up your order from their local office.
Delivery Charges:
Shipping charges may apply to your order, depending on the total order value, location, and selected shipping method. These charges will be clearly displayed during the checkout process.
Damaged or Missing Items:
We take utmost care in packaging your order to prevent damage. However, if you receive damaged or missing items, please contact our customer support team within 48 hours of delivery. We will promptly assist you in resolving the issue.
Returns and Refunds:
For information regarding returns and refunds, please refer to our Returns and Refunds Policy.
Contact Us:
If you have any questions, concerns, or need assistance related to shipping and delivery, please do not hesitate to contact our customer support team. We are here to help and ensure that you have a delightful shopping experience with Nutcraft.
Thank you for choosing Nutcraft for your dry fruits and nut needs. We look forward to serving you with the finest quality products and exceptional service.