At Nutcraft, we value your trust and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect the information shared with us when you visit our website, place an order, or interact with our business.

1. Information We Collect

We may collect the following information from customers, distributors, retailers, and website visitors:

  • Full Name
  • Company / Business Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • GST Number (for B2B orders)
  • Payment Details
  • Order & Purchase History
  • Website usage data (cookies, IP address, browser details)

2. How We Use Your Information

The information collected is used for the following purposes:

  • Processing orders and deliveries
  • Managing B2B inquiries and business partnerships
  • Generating invoices and maintaining records
  • Providing customer support
  • Improving our products and services
  • Sending order updates, offers, and promotional communication
  • Preventing fraud and ensuring secure transactions

3. Data Protection & Security

Nutcraft takes reasonable security measures to protect your personal and business data from unauthorized access, misuse, alteration, or disclosure.

We use secure systems and restricted access to safeguard sensitive information, including payment and business details.

4. Sharing of Information

Nutcraft does not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted third parties such as:

  • Delivery & logistics partners
  • Payment gateway providers
  • Technology / website service providers
  • Legal or government authorities (when required by law)

Such parties are obligated to protect your information.

5. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve browsing experience
  • Analyze website traffic
  • Remember user preferences
  • Enhance website performance

Users can disable cookies through browser settings if preferred.

6. Marketing Communication

With your permission, Nutcraft may send:

  • Product updates
  • New launches
  • Offers & promotions
  • Business-related announcements

You may opt out of promotional communication at any time.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill business transactions
  • Comply with legal obligations
  • Resolve disputes
  • Maintain internal records

8. Your Rights

You may request to:

  • Access your personal data
  • Update or correct information
  • Delete your data (subject to legal/business requirements)
  • Opt out of marketing communications

For such requests, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites or services. Nutcraft is not responsible for the privacy practices or content of such external websites.

10. Policy Updates

Nutcraft reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated policies will be posted on our website.

11. Contact Us

For questions regarding this Privacy Policy, contact us:

Nutcraft
Email: info@nutcraft.in 
Phone: +91-8766260530
Website: www.nutcraft.in